Call Western Zone Community Support Service Intake at 1-866-566-3787 if you do not have a case manager. Explain what daily activities have become difficult or unsafe, recent changes in health or mobility, help already available, caregiver strain, and any communication or accessibility needs. An assessment may cover personal care, meals, household tasks, mobility, memory, home risks, caregiver needs and the person’s goals. Clinical and financial assessments answer different questions, and assessed need does not automatically mean every cost will be publicly covered.